Terms of Service
These terms apply to use of the ZHONGHE GONG ZAO store and purchases made through it. Please read the product details, delivery and returns policies before ordering.
Products and prices
Prices are shown in AED. The selected products, delivery charge and order total are shown before payment. Fragrance products are for their intended aromatic use; follow the packaging instructions. Natural variations and screen settings may affect scent impressions and image appearance.
Orders and payment
An order is subject to product availability and payment confirmation. A payment attempt alone does not confirm successful payment. If an item cannot be supplied after payment, we will contact you to arrange a resolution, including a refund where appropriate. Use only payment methods offered at checkout.
Delivery and returns
Please read our Delivery and Returns policies. Confirm any time-sensitive delivery requirement before purchase. Your mandatory consumer rights remain unaffected.
Website content and privacy
See Intellectual Property Rights for use of website content and Privacy for information handling. Do not misuse the website or submit information you are not entitled to provide.
Questions and disputes
For order or service concerns, contact us with the relevant details so we can work towards a resolution. Nothing in these terms excludes rights that cannot lawfully be excluded.
Website operator: Hebei Qianlu E-commerce Co., Ltd. (河北骞路电子商务有限公司).