Privacy Policy
Website operator: Hebei Qianlu E-commerce Co., Ltd. (河北骞路电子商务有限公司).
Information we use
We use the name, email, telephone, billing and delivery address, order details and messages you provide to handle enquiries, purchases and after-sales requests. Technical records such as IP address and browser information help maintain security and diagnose errors.
Cookies and accounts
Essential cookies retain your language, shopping bag and login session. You can remove cookies in your browser; doing so may reset the bag, language or sign-in state.
Sharing and security
Access is limited to people handling the relevant request. Where needed to fulfil an order, necessary details may be shared with the payment, delivery or technical service providers involved, or disclosed where required by law. Do not send full card details or passwords through our contact form.
Retention and your requests
We keep information for handling the request and applicable record-keeping obligations. You may ask to access, correct or delete your information through Contact. We may need to verify your identity, and some records may need to be retained where required by law or to resolve a dispute.